FAQs
Frequently Asked Questions (FAQs)
1. How long will it take to receive my made-to-order bridal gown?
Our made-to-order bridal gowns are typically shipped within 10-12 weeks from the time of your order, unless specified otherwise on the listing page. Please note that each gown is carefully crafted to your specific requirements to ensure the highest quality.
2. Can I return my gown if it doesn't fit or if I change my mind?
Numeric size bridal gowns can be returned within 30 days of receipt. However, custom size dresses cannot be returned. Please see our Return Policy for more details. The buyer is responsible for return postage.
3. Can I request customizations for my gown?
Yes, we welcome customization requests! Please contact us via the contact form with your specific request, and we will work with you to make your dream gown a reality. Please note that customization fees may apply.
4. Do I need alterations for my gown to ensure a perfect fit?
Yes, alterations may be needed to ensure your gown fits you perfectly. Each body is unique, and our gowns are designed to be tailored to specific measurements. We recommend selecting a size based on your largest measurement. After you receive your gown, professional alterations can be made to achieve the ideal fit.
5. How should I choose my gown size?
It's important to select your gown size based on your actual measurements rather than the size you typically wear in everyday clothing. Bridal gown sizes may differ from standard clothing sizes, so refer to our size chart and choose the size that aligns with your measurements.
6. What if I have more questions or need assistance with my order?
If you have any additional questions, require further assistance, or need guidance during your shopping experience, please don't hesitate to contact us. You can reach us via the contact form, and our friendly team will be happy to assist you promptly.
7. Do you offer rush orders or expedited shipping options?
We may be able to accommodate rush orders or expedited shipping on a case-by-case basis, depending on gown availability and our current workload. Please contact us as soon as possible to discuss your specific needs.
8. What is the quality of your bridal gowns?
Our bridal gowns are crafted with the utmost attention to detail and made using high-quality materials. We take pride in delivering gowns that meet the highest standards of design and craftsmanship to make your special day truly memorable.
9. Do you offer any discounts or promotions?
Periodically, we run special promotions and offer discounts. Be sure to subscribe to our newsletter and follow us on social media to stay updated on our latest offers and deals.
At Red Magnolia Lane, we are dedicated to providing you with exquisite made-to-order bridal gowns and exceptional customer service. If you have any further inquiries or need assistance, please feel free to contact us, and we will be delighted to assist you in any way we can. Your dream gown awaits!