Return Policy

Return Policy for Red Magnolia Lane

Thank you for shopping at Red Magnolia Lane! We want you to be completely satisfied with your purchase. Please read our return policy carefully before making a return.

Returns for Numeric Size Items:

  • Returns for numeric size items are accepted within 30 days of the date they were received.
  • All returns must be unworn other than trying them on, in the original condition, and in the original packaging.
  • To initiate a return, please contact us through the store's contact form.
  • Returns are processed within two weeks of the date they are received.

Custom Size Items:

  • Custom size items cannot be returned. We create these items to your specific measurements and requirements, and therefore, they are not eligible for returns.

Return Procedure:

  1. Contact us: To initiate a return, please reach out to us through the store's contact form. Provide your order number and details about the item you wish to return.

  2. Return Authorization: We will review your request and, if eligible, provide you with a return authorization and further instructions on how to proceed.

  3. Package the item: Please ensure that the item is in its original condition, with all tags attached and in the original packaging.

  4. Ship the item: You are responsible for the return shipping costs. Please use a trackable and insured shipping method to ensure that the item reaches us safely.

  5. Processing: Once we receive your return, we will inspect it to ensure it meets our return criteria. Returns that do not meet these criteria may not be accepted or may be subject to a restocking fee.

  6. Refund: If your return is approved, we will process a refund to your original payment method. Please note that it may take a few business days for the refund to reflect in your account.

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